Do I need an account to order?

Yes. Orders are placed from a member account, so you sign in (or register, which takes a minute) at checkout. Your past orders and saved addresses are then kept for next time.

Is there a minimum order?

There is no minimum for individual customers. Business orders have separate terms — see the business page.

Can I change or cancel an order?

You can cancel while the order has not been picked from the warehouse. Email hello@estfive.com with your order number. Once it has shipped, use the returns process instead.

Where do I see order status?

On the My orders page of your account.

How to order

Ordering takes four steps: pick your products, add them to the cart, enter a delivery address, and confirm. You do not need an account to order.

Do I need an account to order?: Yes. Orders are placed from a member account, so you sign in (or register, which takes a minute) at checkout. Your past orders and saved addresses are then kept for next time.
Is there a minimum order?: There is no minimum for individual customers. Business orders have separate terms — see the business page.
Can I change or cancel an order?: You can cancel while the order has not been picked from the warehouse. Email hello@estfive.com with your order number. Once it has shipped, use the returns process instead.
Where do I see order status?: On the My orders page of your account.

How to browse and place an order

Search by product name or SKU, or choose a category to open an item page. Review its dimensions, price, and availability, then select a quantity and add the item to your cart.

Open the cart to check the items and quantities before following the checkout steps shown on the website. Contact the store with questions before confirming your order.